Service Blueprints
Modern organizations no longer fit into a single “IT seat,” and your pricing should reflect that reality. Our Unit‑Based Model lets you combine exactly what your workforce needs across personas, identities, and assets. Each unit is aligned to its appropriate level of stewardship so you invest only in the value delivered rather than a one‑size‑fits‑all rate. Units are seamlessly ordered through our service catalog, and their full lifecycle is managed within our payment portal.
Our pricing is grounded in a strict Fiduciary Mandate. We renounce the markups, margins, and hidden kickbacks that define traditional IT services. Hardware, cloud services, and VoIP usage are delivered as pure MSRP pass‑throughs. When an efficiency rebate exists, half is returned to you, and half donated to a charity of your choice.
Every unit includes our 1.20 Readiness Standard, maintaining a 20 percent hardware buffer for a 15‑minute return to billability. We have eliminated "project bleed" by including the natural evolution of your estate in our flat fee. Read our terms to determine what constitute managed and project services. Pricing improves as your organization grows, with premium productivity suites such as Microsoft 365 Business Premium or Google Workspace Business Plus included when applicable.