The strength of a Digital Mainland is measured by the rigor of its maintenance. While our Operational Mandates define the scope of our fiduciary relationship, these Blueprints reveal the specific engineering tasks, security cadences, and governance protocols that sustain your firm’s sovereignty.
Each row below represents a deliberate action taken by the Principal Steward to ensure your environment remains hardened, portable, and audit-ready. This is the boots on the ground execution of our Fiduciary Covenant.
How to Read the Blueprints
The tables below provide a side-by-side comparison of our core concierge mandates. These blueprints detail three asset mandates and six of our persona mandates. From the simplest to the most advanced, this persona progression spans: Concierge Frontline, Concierge Workroom (VAD), Concierge Workspace (DaaS), Full Concierge Single Cloud (Microsoft or Google), Full Concierge Enterprise (Multi-Cloud/Multi-Platform), and Full Concierge Federated Enterprise (Multi-Cloud + DaaS). For an exhaustive list of our services, please consult our service catalog.
Full Concierge
Single‑Cloud
Microsoft Environment
The Executive Standard.Bespoke CIO strategy and elite engineering for your digital estate, ensuring uninterrupted billability and operational sovereignty through permanent, high-trust stewardship.
- Microsoft 365 Business Premium
- Google Workspace Business Plus
- White Glove Computer Setup
- On-site Support
- Remote Support
- Service Persistence (Client-owned Deliverables)
- Initial Migration to Cloud (mail, docs, cal)
- Calendar Sync between Clouds
- Bitdefender GravityZone
- Microsoft Defender for Endpoint
- Endpoint Detection & Response (EDR)
- Managed EDR (MDR)
- 24/7 SOC Monitoring & Breach Remediation
- Shadow IT Monitoring
- Unauthorized Cloud Login Monitoring
- Compliance Enforcement (GLBA, HIPAA...)
- Proactive General Infrastructure Monitoring
- On-premises Data Backup & Recovery*
- Multi-Cloud Data Backup & Recovery
- Sharepoint Backup/Sync to Google Drive
- Weekly OS, Firmware, & Apps Patching
- Next Hour Update for Common Apps
- Vulnerability Scanning and Remediation
- Zero Day Remediation
- Patchless Protection
- Hardware Procurement
- Hardware Shipping & Retrieval Management
- Hardware Inventory Management
- Software Management
- Remote & Automated Application Deployment
- Company Software Repository
- Auto-Elevation for Select Users
- Curated Application Block List
- Mobile Device Management (Intune)
- Mobile Device Management (Google MDM)
- Network Print
- Cloud / Universal Print
- Microsoft Teams Phone VoIP
- Google Voice VoIP
- Remote Work via VPN*
- Remote Work via Zero Trust
- Email Distribution List Management
- Shared Mailboxes Management
- Email Security (SPF, DKIM, DMARC...)
- Centralized Email Signature Management
- DNS-Layer Security
- Fake Microsoft Login Page Detection
- Domain Impersonation Protection
- Phishing & Spam Protection
- Dark Web Monitoring
- CIS Benchmarks Security implementation
- Endpoint Encryption
- Outlook Purview Mail Encryption
- Enterprise Multi-platform Password Management
- Managed Multi-factor Authentication
- Conditional Access Management
- Managed Single-Sign-On
- Browser Hardening against Cross-site Scripting (XSS)
- Microsoft Edge Policy Management
- Google Chrome Policy Management
- Enterprise Bookmark Management
- Ad-free Browsing
- Device High Availability (1.2/u)
- High Availability through Azure Virtual Desktop (optional)
- Virtual Windows App Delivery (optional)
- IT Consulting
- Security Awareness Trainings
- Acceptable Use Policy
Monthly, Yearly or 2-Year Commitment
Full Concierge Enterprise
Multi‑Cloud / Cross‑Platform
Microsoft - Google - Apple - Zoho
-
-
Mastery over Fragmentation.We unify fragmented cloud and hardware ecosystems into a sovereign, frictionless environment that eliminates the risks of identity hijacking and orphaned data.
- Microsoft 365 Business Premium
- Google Workspace Business Plus
- White Glove Computer Setup
- On-site Support
- Remote Support
- Service Persistence (Client-owned Deliverables)
- Initial Migration to Cloud (mail, docs, cal)
- Calendar Sync between Clouds
- Bitdefender GravityZone
- Microsoft Defender for Endpoint
- Endpoint Detection & Response (EDR)
- Managed EDR (MDR)
- 24/7 SOC Monitoring & Breach Remediation
- Shadow IT Monitoring
- Unauthorized Cloud Login Monitoring
- Compliance Enforcement (GLBA, HIPAA...)
- Proactive General Infrastructure Monitoring
- On-premises Data Backup & Recovery*
- Multi-Cloud Data Backup & Recovery
- Sharepoint Backup/Sync to Google Drive
- Weekly OS, Firmware, & Apps Patching
- Next Hour Update for Common Apps
- Vulnerability Scanning and Remediation
- Zero Day Remediation
- Patchless Protection
- Hardware Procurement
- Hardware Shipping & Retrieval Management
- Hardware Inventory Management
- Software Management
- Remote & Automated Application Deployment
- Company Software Repository
- Auto-Elevation for Select Users
- Curated Application Block List
- Mobile Device Management (Intune)
- Mobile Device Management (Google MDM)
- Network Print
- Cloud / Universal Print
- Microsoft Teams Phone VoIP
- Google Voice VoIP
- Remote Work via VPN*
- Remote Work via Zero Trust
- Email Distribution List Management
- Shared Mailboxes Management
- Email Security (SPF, DKIM, DMARC...)
- Centralized Email Signature Management
- DNS-Layer Security
- Fake Microsoft Login Page Detection
- Domain Impersonation Protection
- Phishing & Spam Protection
- Dark Web Monitoring
- CIS Benchmarks Security implementation
- Endpoint Encryption
- Outlook Purview Mail Encryption
- Enterprise Multi-platform Password Management
- Managed Multi-factor Authentication
- Conditional Access Management
- Managed Single-Sign-On
- Browser Hardening against Cross-site Scripting (XSS)
- Microsoft Edge Policy Management
- Google Chrome Policy Management
- Enterprise Bookmark Management
- Ad-free Browsing
- Device High Availability (1.2/u)
- High Availability through Azure Virtual Desktop (optional)
- Virtual Windows App Delivery (optional)
- IT Consulting
- Security Awareness Trainings
- Acceptable Use Policy
Monthly, Yearly or 2-Year Commitment
Full Concierge
Single‑Cloud
Google Environment
-
For Task‑Oriented Cloud-Native Teams.We pair the near‑impenetrable security of ChromeOS with seamless access to essential Windows apps through an advanced Virtual App Delivery layer.
- Microsoft 365 Business Premium
- Google Workspace Business Plus
- Zero-Touch Enrollment (ZTE)
- On-site Support
- Remote Support
- Service Persistence (Client-owned Deliverables)
- Initial Migration to Cloud (mail, docs, cal)
- Calendar Sync between Clouds
- Bitdefender GravityZone
- Microsoft Defender for Endpoint
- Endpoint Detection & Response (EDR)
- Managed EDR (MDR)
- 24/7 SOC Monitoring & Breach Remediation
- Shadow IT Monitoring
- Unauthorized Cloud Login Monitoring
- Compliance Enforcement (GLBA, HIPAA...)
- Proactive General Infrastructure Monitoring
- On-premises Data Backup & Recovery*
- Multi-Cloud Data Backup & Recovery
- Sharepoint Backup/Sync to Google Drive
- Weekly OS, Firmware, & Apps Patching
- Next Hour Update for Common Apps
- Vulnerability Scanning and Remediation
- Zero Day Remediation
- Patchless Protection
- Hardware Procurement
- Hardware Shipping & Retrieval Management
- Hardware Inventory Management
- Software Management
- Remote & Automated Application Deployment
- Company Software Repository
- Auto-Elevation for Select Users
- Curated Application Block List
- Mobile Device Management (Intune)
- Mobile Device Management (Google MDM)
- Network Print
- Cloud / Universal Print
- Microsoft Teams Phone VoIP
- Google Voice VoIP
- Remote Work via VPN*
- Remote Work via Zero Trust
- Email Distribution List Management
- Shared Mailboxes Management
- Email Security (SPF, DKIM, DMARC...)
- Centralized Email Signature Management
- DNS-Layer Security
- Fake Microsoft Login Page Detection
- Domain Impersonation Protection
- Phishing & Spam Protection
- Dark Web Monitoring
- CIS Benchmarks Security implementation
- Endpoint Encryption
- Outlook Purview Mail Encryption
- Enterprise Multi-platform Password Management
- Managed Multi-factor Authentication
- Conditional Access Management
- Managed Single-Sign-On
- Browser Hardening against Cross-site Scripting (XSS)
- Microsoft Edge Policy Management
- Google Chrome Policy Management
- Enterprise Bookmark Management
- Ad-free Browsing
- Device High Availability (1.2/u)
- High Availability through Azure Virtual Desktop (optional)
- Virtual Windows App Delivery (optional)
- IT Consulting
- Security Awareness Trainings
- Acceptable Use Policy
Monthly, Yearly or 2-Year Commitment
Concierge
Cloud Workspace
Microsoft Environment
The Digital Clean Room.For contractors, BYOD users, and workforce scaling. Project your firm’s security onto any device with a Virtual Desktop that keeps your data contained and your environment safe.
- Microsoft 365 Business Premium
- Google Workspace Business Plus
- Microsoft 365 F3
- White Glove Computer Setup
- On-site Support
- Remote Support
- Service Persistence (Client-owned Deliverables)
- Initial Migration to Cloud (mail, docs, cal)
- Calendar Sync between Clouds
- Bitdefender GravityZone
- Microsoft Defender for Endpoint
- Endpoint Detection & Response (EDR)
- Managed EDR (MDR)
- 24/7 SOC Monitoring & Breach Remediation
- Shadow IT Monitoring
- Unauthorized Cloud Login Monitoring
- Compliance Enforcement (GLBA, HIPAA...)
- Proactive General Infrastructure Monitoring
- On-premises Data Backup & Recovery*
- Multi-Cloud Data Backup & Recovery
- Sharepoint Backup/Sync to Google Drive
- Weekly OS, Firmware, & Apps Patching
- Next Hour Update for Common Apps
- Vulnerability Scanning and Remediation
- Zero Day Remediation
- Patchless Protection
- Hardware Procurement
- Hardware Shipping & Retrieval Management
- Hardware Inventory Management
- Software Management
- Remote & Automated Application Deployment
- Company Software Repository
- Auto-Elevation for Select Users
- Curated Application Block List
- Mobile Device Management (Intune)
- Mobile Device Management (Google MDM)
- Network Print
- Cloud / Universal Print
- Microsoft Teams Phone VoIP
- Google Voice VoIP
- Remote Work via VPN*
- Remote Work via Zero Trust
- Email Distribution List Management
- Shared Mailboxes Management
- Email Security (SPF, DKIM, DMARC...)
- Centralized Email Signature Management
- DNS-Layer Security
- Fake Microsoft Login Page Detection
- Domain Impersonation Protection
- Phishing & Spam Protection
- Dark Web Monitoring
- CIS Benchmarks Security implementation
- Endpoint Encryption
- Outlook Purview Mail Encryption
- Enterprise Multi-platform Password Management
- Managed Multi-factor Authentication
- Conditional Access Management
- Managed Single-Sign-On
- Browser Hardening against Cross-site Scripting (XSS)
- Microsoft Edge Policy Management
- Enterprise Bookmark Management
- Ad-free Browsing
- Device High Availability (1.2/u)
- High Availability through Azure Virtual Desktop (optional)
- Virtual Windows App Delivery (optional)
- IT Consulting
- Security Awareness Trainings
- Acceptable Use Policy
Monthly, Yearly or 2-Year Commitment
Full Concierge
Federated Enterprise
Multi‑Cloud / Cross‑Platform
+ Virtual Desktop
-
-
The Apex of Stewardship.A unified multi‑cloud and multi‑platform environment with a hybrid continuity layer that pairs each physical machine with a scalable virtual desktop for performance, compliance, and high‑availability.
- Microsoft 365 Business Premium
- Google Workspace Business Plus
- Microsoft 365 F3
- White Glove Computer Setup
- On-site Support
- Remote Support
- Service Persistence (Client-owned Deliverables)
- Initial Migration to Cloud (mail, docs, cal)
- Calendar Sync between Clouds
- Bitdefender GravityZone
- Microsoft Defender for Endpoint
- Endpoint Detection & Response (EDR)
- Managed EDR (MDR)
- 24/7 SOC Monitoring & Breach Remediation
- Shadow IT Monitoring
- Unauthorized Cloud Login Monitoring
- Compliance Enforcement (GLBA, HIPAA...)
- Proactive General Infrastructure Monitoring
- On-premises Data Backup & Recovery*
- Multi-Cloud Data Backup & Recovery
- Sharepoint Backup/Sync to Google Drive
- Weekly OS, Firmware, & Apps Patching
- Next Hour Update for Common Apps
- Vulnerability Scanning and Remediation
- Zero Day Remediation
- Patchless Protection
- Hardware Procurement
- Hardware Shipping & Retrieval Management
- Hardware Inventory Management
- Software Management
- Remote & Automated Application Deployment
- Company Software Repository
- Auto-Elevation for Select Users
- Curated Application Block List
- Mobile Device Management (Intune)
- Mobile Device Management (Google MDM)
- Network Print
- Cloud / Universal Print
- Microsoft Teams Phone VoIP
- Google Voice VoIP
- Remote Work via VPN*
- Remote Work via Zero Trust
- Email Distribution List Management
- Shared Mailboxes Management
- Email Security (SPF, DKIM, DMARC...)
- Centralized Email Signature Management
- DNS-Layer Security
- Fake Microsoft Login Page Detection
- Domain Impersonation Protection
- Phishing & Spam Protection
- Dark Web Monitoring
- CIS Benchmarks Security implementation
- Endpoint Encryption
- Outlook Purview Mail Encryption
- Enterprise Multi-platform Password Management
- Managed Multi-factor Authentication
- Conditional Access Management
- Managed Single-Sign-On
- Browser Hardening against Cross-site Scripting (XSS)
- Microsoft Edge Policy Management
- Enterprise Bookmark Management
- Ad-free Browsing
- Device High Availability (1.2/u)
- High Availability through Azure Virtual Desktop (optional)
- Virtual Windows App Delivery (optional)
- IT Consulting
- Security Awareness Trainings
- Acceptable Use Policy
Monthly, Yearly or 2-Year Commitment
Concierge
Frontline
Microsoft Environment
Frontline Mobility Governance.Secure, identity‑driven governance for mobile and web‑first frontline teams. Enterprise‑grade protection and streamlined productivity without the complexity of full PC management.
- Microsoft 365 Business Premium
- Google Workspace Business Plus
- Microsoft 365 F3
- Zero-Touch Enrollment (ZTE)
- On-site Support
- Remote Support
- Service Persistence (Client-owned Deliverables)
- Initial Migration to Cloud (mail, docs, cal)
- Calendar Sync between Clouds
- Bitdefender GravityZone
- Microsoft Defender for Endpoint
- Endpoint Detection & Response (EDR)
- Managed EDR (MDR)
- 24/7 SOC Monitoring & Breach Remediation
- Shadow IT Monitoring
- Unauthorized Cloud Login Monitoring
- Compliance Enforcement (GLBA, HIPAA...)
- Proactive General Infrastructure Monitoring
- On-premises Data Backup & Recovery*
- Multi-Cloud Data Backup & Recovery
- Sharepoint Backup/Sync to Google Drive
- Weekly OS, Firmware, & Apps Patching
- Next Hour Update for Common Apps
- Vulnerability Scanning and Remediation
- Zero Day Remediation
- Patchless Protection
- Hardware Procurement
- Hardware Shipping & Retrieval Management
- Hardware Inventory Management
- Software Management
- Remote & Automated Application Deployment
- Company Software Repository
- Auto-Elevation for Select Users
- Curated Application Block List
- Mobile Device Management (Intune)
- Mobile Device Management (Google MDM)
- Network Print
- Cloud / Universal Print
- Microsoft Teams Phone VoIP
- Google Voice VoIP
- Remote Work via VPN*
- Remote Work via Zero Trust
- Email Distribution List Management
- Shared Mailboxes Management
- Email Security (SPF, DKIM, DMARC...)
- Centralized Email Signature Management
- DNS-Layer Security
- Fake Microsoft Login Page Detection
- Domain Impersonation Protection
- Phishing & Spam Protection
- Dark Web Monitoring
- CIS Benchmarks Security implementation
- Endpoint Encryption
- Outlook Purview Mail Encryption
- Enterprise Multi-platform Password Management
- Managed Multi-factor Authentication
- Conditional Access Management
- Managed Single-Sign-On
- Browser Hardening against Cross-site Scripting (XSS)
- Microsoft Edge Policy Management
- Enterprise Bookmark Management
- Ad-free Browsing
- Device High Availability (1.2/u)
- High Availability through Azure Virtual Desktop (optional)
- Virtual Windows App Delivery (optional)
- IT Consulting
- Security Awareness Trainings
- Acceptable Use Policy
Monthly, Yearly or 2-Year Commitment
The Managed Asset
Add-on device stewardship beyond your 20% buffer
-
"Shields Up" Stewardship for your "silent infrastructure":hot spares, secondary workstations, lobby and conference room hardware. This mandate ensures every unmanned device remains fully patched, hardened, documented, and ready for work the moment it is activated.
- Hardware Inventory Management
- CIS Benchmarks Security Implementation
- White Glove Setup & Readiness Verification
- Mobile Device Management (Intune)
- Managed Local Admin Passwords (LAPS)
- Curated Application Block List
- DNS-Layer Security
- Browser Hardening & Policy Management
- Endpoint Detection & Response (Defender)
- Scheduled Wake-for-Patch Cycle
- Weekly OS, Firmware & Apps Patching
- Vulnerability Scanning & Remediation
- Zero-Day & Patchless Protection
- Endpoint Encryption
- Encryption Key Escrow & Recovery
- Cloud Data Backup & Recovery
- Hardware Shipping & Retrieval Management
- Remote Lock, Wipe & Device Retirement
- 24/7 SOC Monitoring & Breach Remediation (MDR)
- Documented Configuration & Credential Handover
Yearly or 2-Year Commitment
The Managed Server
Server stewardship for on-site or cloud-hosted systems
-
"Shields Up" stewardship for the systems your business runs on:This mandate provides expert setup, provisioning, and administration for physical and virtual servers, on-site or in the cloud. Infrastructure remains hardened, documented, and under your total sovereignty.
- Hardware, Instance & OS Selection & Setup
- CIS Benchmark Hardened Build
- Key-Only Access, Root Login Disabled
- Multi-Factor Authentication
- Password Strength & Lockout Policy
- Deny-by-Default Firewall
- Kernel & Memory Hardening
- Application Confinement (AppArmor)
- Per-Site Isolation, Read-Only Web Root
- Automated Brute-Force Banning
- Web Application Firewall (OWASP)
- Rootkit & File-Integrity Monitoring
- Automatic Security Patching (Extended Coverage)
- Container Image Update Alerts
- Automatic SSL Certificate Renewal
- Encrypted Off-Site Backups
- Restores Tested, Not Assumed
- Audit Logging, Daily Review & Retention
- 24/7 Uptime Monitoring & Recovery Alerts
- Documented Build & Credential Handover
Yearly or 2-Year Commitment
The Managed Network
Stewardship for sites beyond your primary office
"Shields Up" stewardship for the hardware anchoring your office connectivity.This mandate provides expert administration for stateful firewalls, routers, switches, and mesh Wi-Fi. It secures the network foundation through proactive monitoring and documented configuration for one physical /24 subnet.
- Hardware & Appliance Selection & Setup
- Mesh Wi-Fi Design & Management
- Device Access Control & Arpwatch
- Secure Remote Access (VPN)
- Stateful Firewall Management
- Ingress & Egress Rules Management
- Network Segmentation (VLANs)
- Guest & IoT Network Isolation
- Intrusion Detection & Prevention (Snort)*
- Network-Wide DNS Filtering
- Firewall, Switch & Access Point Firmware Patching
- DHCPv4 & DHCPv6
- DNS Resolver
- Dynamic DNS
- Multi-WAN Aggregation & Failover
- High Availability or Live Backup
- Configuration Backups, Local & Remote
- Access Point Performance Tracking
- Circuit Uptime Monitoring & Outage Alerting
- Documented Configuration & Credential Handover
Yearly or 2-Year Commitment