Ordering Logic: To scale existing mandates with tiered credits and avoid redundant setup fees, please utilize our Payment Portal. Use this Catalog for new service enrollments and distinct structural orders only. To ensure absolute fiscal transparency, all hardware, cloud services, and VoIP usage are delivered as pure MSRP pass-throughs.
The Stewardship Model: Provision for a specific number of Personas that evolve with your organization, irrespective of the individuals assigned to them. Mix and match Mandates to suit your workforce (5-unit minimum per type). Annual Mandates provide one month of stewardship at no additional cost for your long-term core, while Monthly Mandates maintain an operational buffer for contractors and temporary staff.
Marginal Scaling: We apply Scaled Stewardship Credits to every progressive tier of your estate: 5% (units 10 to 25), 10% (units 26 to 100), and 15% (units 101 to 400). This ensures your average cost per unit decreases as your operational maturity increases, reflecting the architectural efficiencies gained as you scale.
The Genesis Mandate: Before a firm is accepted into a long-term residency, we must establish a Baseline of Sovereignty. This initial project consists of a Discovery Audit to detect and address technical debt. While our ongoing mandates focus on the buildup and evolution of your environment, the Genesis Mandate handles the initial cleanup and documentation. This is the first item to purchase in the Projects section below.
Foundation Fees: These one-time, organization-level engineering fees cover the architectural hardening of your primary tenants and virtual environments. Paid only once per organization, these fees ensure your governance and security are architected correctly from day one. If a foundation has already been established, apply the following waiver codes at checkout:
| Environment | Foundation Name | Waiver Code |
|---|---|---|
| Microsoft 365 | 365 Foundation Fee | 365-foundation-waived |
| Google Workspace | GWS Foundation Fee | GWS-foundation-waived |
| macOS | MOS Foundation Fee | mac-foundation-waived |
| ChromeOS | COS Foundation Fee | cos-foundation-waived |
| Azure Virtual Desktop | AVD Foundation Fee | AVD-foundation-waived |
| Virtual App Delivery | VAD Foundation Fee | VAD-foundation-waived |
Asset Hardening Fees: Unlike organization-level Foundations, these charges apply to each individual piece of hardware (physical or virtual). Every asset, new or pre-existing, must be hardened to cover provisioning, persona alignment, and architectural security. The quantity of hardening setups is not automatically tied to the number of mandates ordered; you must manually select the quantity in the dropdown to match your specific hardware count at the time of the order. These setups can also be procured individually in the Add-ons section below for subsequent adjustments or asset replacements.
Maintenance Absorption: Assets vetted by a Principal Steward qualify for our "One-In, One-Out" policy. This ensures that any standardized device replaced during a mandate is hardened and integrated at no additional cost for the remainder of that term.
Once you have deployed your order, please register and log into this site to manage your onboarding. Your Principal Steward will guide you through your first deployments, onboardings, and offboardings.
Core Stewardship Mandates (Cloud Personas)
Microsoft 365 + Azure
Cross Platform / Multi-Cloud
Microsoft 365 + Google Workspace (or Zoho Workplace)
Note: When you need a secondary environment strictly to isolate management or sensitive R&D workflows, we also offer The Concierge Cloud Atelier. The Atelier completely air-gaps your data from Big Tech ecosystems and makes your intellectual property mathematically immune to AI training scans.
Microsoft
Note: Per‑user Windows 10/11 Business subscription included in DaaS Service for Microsoft 365 Business Premium users.
Note: Stewardship does not include physical hardware coverage or the 1.20 Readiness Standard for personal computer management.
Multi-Cloud + Cross Platform + Virtual Desktop
Note: Per‑user Windows 10/11 Business subscription included in DaaS service for Microsoft 365 Business Premium users.
Microsoft
Note: Desktop as a Service and Virtual App Delivery available as add-ons on any monitor size (see add-ons section below)
Virtual App Delivery
Persona Mandate Add-ons
Beyond the stewardship of a regular managed endpoint, this mandate covers the platform-side discipline specific to virtual desktops: image configuration and lifecycle, policy correctness, controlled patching, profile reliability at scale, and response to platform-wide issues that may affect many users at once.
Note: Per‑user Windows 10/11 Business subscription included in DaaS service for Microsoft 365 Business Premium users.
Note: A Virtual Desktop functions as a distinct, enterprise-grade endpoint within your environment. To maintain platform integrity, each instance requires the same rigorous security and management posture as a physical workstation. This fee is commensurate with the essential licensing and tooling required to secure and manage this secondary environment.
Note: This mandate is delivered using Azure Virtual Desktop (AVD), Windows 365, or a private VDI environment to meet your firm’s governance, security, and data residency requirements. See Virtualization Costs in Context for a comparative breakdown of the underlying infrastructure economics.
Infrastructure Asset Mandates (Managed Assets)
Note: Software licensing and third-party hosting fees not included. They are delivered as pure MSRP pass-throughs.
Note: The Foundation fee is waived for preexisting, remotely manageable networks running Ubiquiti UniFi or Netgate infrastructure, provided the hardware has not reached End-of-Life (EOL) and administrative control is fully transferable.
Note: This protection is available for new servers and as a standalone service for self-managed or Legacy Sustainment assets.
Note: This add-on mandate covers the management and tuning of your security architecture. Because application and compliance requirements demand a highly tailored solution, the underlying software licenses and infrastructure for the protection itself are procured separately.This platform is purpose‑built to host stateful line‑of‑business applications and persistent virtual desktops with predictable performance. By replacing volatile, consumption-based cloud billing with a durable, fixed-cost asset, this sovereign architecture reduces long-term spend while providing a resilient foundation for projecting these workloads across the local network and the global edge.
For robust disaster recovery, we strongly advise provisioning a fourth, storage-optimized server to act as a dedicated local backup repository. Because backup workloads require disk capacity rather than high compute power, this node can be provisioned with reduced specifications, providing an isolated, cost-effective vault for your virtual desktops, servers, and container snapshots.
Note: This mandate is delivered using either Proxmox or Nutanix. See Virtualization Costs in Context for a comparative breakdown of the underlying infrastructure economics.
Note: For VDI environments, a Virtual Desktop Foundation is required to establish the orchestration layer that delivers dedicated Windows virtual machines and sustains their performance at scale.
Note: Management of the backup node incurs no additional labor fees; it is covered under this Cluster Stewardship mandate.
Zero Trust
Zero Trust
Credential Governance
Organizations with advanced regulatory needs should consider the Compliance Edition, which adds a hardened Business-core layer and full activity logging to satisfy SOC 2 and industry-specific audits.
Note: This standard edition of the Concierge Cloud Vault is fully provisioned and managed within our Full Concierge mandates.
Legacy Asset Mandates (Business Continuity)
Note: Per Microsoft Specification, 3 Domain Controllers are required for high Availability.
Note: foundation fee waived for preexisting server. Microsoft Licenses not included.
Note: Per Microsoft Specification, 2-node Failover cluster is required for high Availability.
Note: Setup fee waived for preexisting server. Microsoft Licenses not included.
Strategic Project Mandates (Prepaid Blocks)
Note: to ensure a comprehensive transition, the Genesis Mandate requires a minimum 10-hour commitment for the initial Discovery Audit and a 40-hour Strategic Mandate for the subsequent remediation phase.
Note: Use Code INNET for 15% off project labor, reflecting the management overhead already satisfied by your monthly mandate.Note: Initial user migrations are included in our Cloud Productivity Suite mandates with yearly commitments.
Note: for the virtualization of legacy servers or specialized applications, please call to discuss your specific architecture.Note: Strategic Mandates of 40 hours or more qualify for a 10% Governance Credit, providing a pre-paid value bonus and priority scheduling for large-scale advisory and engineering projects.
Note: Use Code INNET for 15% off project labor, reflecting the management overhead already satisfied by your Full Concierge monthly mandate.Note: Strategic Mandates of 40 hours or more qualify for a 10% Governance Credit.
Note: Use Code INNET for 15% off, reflecting that we already own the documentation and access through your monthly mandate.Note: Remediation services are strictly excluded from all discounts and volume credits.
Note: If you transition to a Genesis Mandate within 30 days of your Snapshot, the $1,500 fee is fully credited toward your first month of service.
Note: Strategic Mandates of 40 hours or more qualify for a 10% Governance Credit.
Note: Use Code INNET for 15% off, reflecting that we already own the documentation and access through your monthly mandate.Note: to ensure a comprehensive transition, the Genesis Mandate requires a minimum 10-hour commitment for the initial Discovery Audit and a 40-hour Strategic Mandate for the subsequent hardening phase.
Note: Use Code INNET for 15% off project labor, reflecting the management overhead already satisfied by your monthly mandate.The Stewardship Toolkit
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[Note: e.g. Licensing not included]Auxiliary mandates and stewardship extensions.
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[Note: e.g. Licensing not included]Note: the $10/user monthly fee is waived for Full Concierge Enterprise and Federated Enterprise mandates.
Note: the $150 Identity Initialization is a mandatory one‑time requirement for every Atelier user.[Note: e.g. Licensing not included]
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